Services & pricing

Every weapon you need to convert more.

Pick where you're losing the most revenue — we start there. Every engagement begins with a free audit so you know the expected return before spending a dollar.

▸ Audit ▸ Checkout ▸ Recovery ▸ Funnel ▸ WooCommerce ▸ CX & Support
Free audit ·Checkout optimisation ·Cart recovery ·Sales funnel ·WooCommerce ·CX & support ·PayNow ·GrabPay ·WhatsApp flows ·Lazada sync · Free audit ·Checkout optimisation ·Cart recovery ·Sales funnel ·WooCommerce ·CX & support ·PayNow ·GrabPay ·WhatsApp flows ·Lazada sync ·
Free

Conversion rate audit

Before you fix anything, you need to know exactly what's broken. We pair your analytics with session recordings and heatmaps to show precisely where shoppers hesitate, backtrack, and leave — ranked by the revenue impact of fixing each one.

▸ Right for you ifYou know you're losing sales but aren't sure where. Or you've made changes and can't tell if they're working. The audit is the smartest first move regardless of budget.
CostFREE
  • Heatmap and session recording analysis
  • Funnel drop-off mapping (full journey)
  • Checkout friction inventory
  • Analytics and conversion rate baseline
  • Prioritised fix list ranked by revenue impact
  • 30-min walkthrough call with findings
Turnaround3–5 business days
ObligationNone — ever
From S$1,500

Checkout optimisation

The checkout is where most money dies. Too many fields. Too many steps. Payment options that don't match how Singapore shoppers actually pay. We rebuild your checkout to be fast, frictionless, and built for local buyers — one-page flows, PayNow and GrabPay built in, guest checkout that doesn't fight the user.

▸ Right for you ifBuyers are adding to cart but not completing. Your checkout has more than 3 steps. Mobile conversion is significantly lower than desktop. You're not offering PayNow or GrabPay.
Starting fromS$1,500
  • One-page and express checkout design & build
  • PayNow, GrabPay, and card payment integration
  • Guest checkout and address autofill
  • Mobile-first checkout flow
  • Order confirmation and post-purchase flow
  • A/B test setup for key checkout variants
Timeline2–3 weeks
First resultsWithin 2 weeks
From S$900/month

Cart abandonment recovery

68% of your shoppers leave without buying. Most of them didn't decide against it — they just got distracted. We build timed email, SMS, and WhatsApp sequences that bring the right buyer back at the right moment — without burning your list with spam.

▸ Right for you ifYou have no recovery flow at all. Or your abandoned cart emails have open rates below 30%. Or you're not using WhatsApp for recovery — the highest-converting channel for Singapore merchants.
Monthly fromS$900 / month
  • Three-stage recovery sequence (email + SMS + WhatsApp)
  • Timing and delay optimisation per channel
  • Dynamic discount logic that protects margin
  • Unsubscribe and suppression list management
  • Monthly performance report and sequence tuning
  • A/B testing of subject lines and offers
Setup7–10 days
First resultsWithin 2 weeks
Free estimate

Sales funnel engineering

Checkout and recovery fix the bottom of your funnel. Sales funnel engineering fixes the whole thing — from first ad click to repeat customer. We map every step, find where the most revenue is leaking, and rebuild the stages that matter most.

▸ Right for you ifLanding page bounce rate is high. Visitors view products but don't add to cart. You have no upsell or cross-sell in place. Post-purchase repeat rate is low.
CostFREE ESTIMATE
  • Landing-to-cart journey mapping
  • Product page conversion audit
  • Upsell and cross-sell placement strategy
  • Post-purchase email and retention loop setup
  • Loyalty and repeat-purchase mechanics
  • Funnel performance dashboard
ScopingFree · 1 week
Delivery4–8 weeks
From S$2,500

WooCommerce development

A slow or disconnected store costs you sales every single day. We build custom WooCommerce stores engineered for speed — with clean two-way syncs to Lazada and Shopee, your logistics provider, and your accounting software. No more oversold stock. No more double-entry.

▸ Right for you ifYour store scores below 70 on Core Web Vitals. You're manually syncing inventory between channels. You need custom functionality your current theme can't support. You're migrating from another platform.
Starting fromS$2,500
  • Custom theme design and development
  • Lazada and Shopee two-way inventory sync
  • Logistics integration (J&T, Ninja Van, etc.)
  • Accounting software sync (Xero, QuickBooks)
  • Core Web Vitals and page speed tuning
  • Headless builds available on request
Timeline4–8 weeks
Support after30 days included
Custom plans

E-commerce CX and support

Most merchants treat support as a cost centre. We turn it into a sales channel. Fast, accurate answers reduce cart abandonment, cut refunds, and build the kind of trust that drives repeat orders and word-of-mouth.

▸ Right for you ifResponse time to buyer queries is over 2 hours. Refund rate is above 5%. Your team spends significant time on repetitive questions. You have no post-purchase follow-up sequence.
CostCUSTOM
  • Live chat and helpdesk platform setup
  • Returns, refund, and exchange workflow design
  • FAQ automation and chatbot configuration
  • Support team playbooks and training
  • Post-purchase follow-up sequence
  • Monthly support performance review
ScopingFree · 1 week
Setup2–4 weeks
Questions

Still unsure?
We've got answers.

How is pricing structured?
Most projects are fixed-scope with a clear quote up front — no surprises. Recovery and CX work runs month-to-month. We always start with a free audit so you know the expected return before committing any money. If the numbers don't stack up, we'll tell you.
Do you work with Shopify, WooCommerce, and marketplaces?
Yes. We work across WooCommerce, Shopify, and native Lazada/Shopee storefronts. We connect them so stock, orders, and pricing stay in sync across all channels — no more manual updates, no more overselling.
How fast will I see results?
Checkout and recovery fixes typically show measurable lift within 2–4 weeks. Cart abandonment recovery sequences usually recover their cost within the first month. Larger funnel rebuilds compound over a quarter.
Are you based in Singapore?
Yes — our studio is at Braddell Tech, 13 Lor 8 Toa Payoh, Singapore 319261. We understand local payment habits, delivery options, and buyer behaviour first-hand. We don't need you to explain what PayNow is.
Do I have to commit to a long contract?
No. Project work is fixed-scope with no ongoing obligation. Monthly retainers run month-to-month — cancel any time with 30 days' notice. We earn the next month by doing good work.
What do you need from me to get started?
For the free audit: access to your Google Analytics and a 30-minute call. That's it. We do the digging — you don't need to prepare a brief. For project work, we scope everything together before anything gets signed.
Ready to stop losing carts?

Start with the free audit. We'll show you exactly where you're losing sales and what to fix first — no obligation to go further.

Book free audit → +65 3100 0000

Mon–Fri 9am–6pm · Sat 10am–2pm
Braddell Tech, Toa Payoh